Policies and Spaw EtiquetteAppointmentsPlease arrive approximately 10 minutes prior to your scheduled appointment time. This will allow time for your dog to go potty if s/he needs. If you are late, your time will need to be shortened since the pool house is generally booked after your session. Appointments must be scheduled or cancelled a minimum of 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment will be charged the full amount for the session time. Please call (425) 246-2603 when making any appointment changes.
Canine Comfort and HealthYou are responsible for your dog. All dogs MUST be on a leash at all times outside of the pool house. Please be sure that your dog has a chance to go potty prior to his appointment. Please do not feed your dog less than three to four hours prior to his/her scheduled warm water therapy session. (They often swallow water while swimming, and this has a tendency to come back up. We’d rather his breakfast not come back up with it…)
Proper grooming and bathing is much appreciated. Please brush your dog thoroughly and bathe if needed prior to your appointment. Although the pool’s filtration system is specifically designed for dogs, the less it has to deal with the more pleasant it will be for everyone. In addition, we greatly appreciate it when your dog’s nails are trimmed frequently. This is for comfort and protection against a flailing or paddling dog. Topical flea treatments are not waterproof, despite the manufacturer’s claims. For the health and safety of all who use the pool, we need to keep these chemicals out of the water. If you have applied a product to your dog’s coat or skin, please contact us regarding the waiting period and preparation requirements. We will also be happy to discuss safer, more environmentally friendly flea prevention methods. Doggone Day Spaw, LLC’s pool facility provides blow dryers, floating toys, and swimming aids including doggy life jackets. You will need to provide two to three towels for your dog, and you may even wish to bring a blanket, doggy coat or T-shirt for use on the way home. This will help prevent your dog from getting chilled after his session.
SafetyOnly one dog is allowed in the pool at a time, and your dog must be kept in the pool house unless you are outside with him. As a courtesy to other clients, please wait for the previous client to leave the pool house before entering the building.
HoursAppointments are currently available during the following times:
If this schedule does not meet your needs, some special accommodations may be made on a case-by-case basis. If we cannot help you personally, we will do our best to set you up with the most suitable program, pool, and therapist.
Payment PolicyDoggone Day Spaw, LLC currently accepts cash and personal checks, and payment is required at the time of service. Thank you!
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